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Instructions on cancellation and withdrawal form

Cancellation policy and samples for revocation

Preliminary remarks for consumers on the right of withdrawal:

After you place an order in the Felder KG online shop, your order will be shipped - depending on the type of goods - as a package (= parcel shipping goods) and / or through a shipping company (= non-parcels).

The cancellation policy relevant for you depends on whether you received your ordered goods by parcel and / or by a shipping company. In the case that your order is delivered by package and shipping company and you want to cancel the entire order, both cancellation notices are relevant.

A) The cancellation policy for parcel shipping goods is relevant if you have received your order as a package.

B) The cancellation policy for non-parcel goods is relevant if you have received your order through a shipping company.

When revocing please use and mark the cancellation policy relevant for you by checking the appropriate box at the beginning of the corresponding withdrawal instruction.

    > Cancellation instructions and revocation sample

 

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